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Terms of Service

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Effective Date: October 1, 2026 | Last Updated: October 1, 2026

Welcome to the website of Turning Point Recovery Center (https://turningpointrc.com). By accessing or using our website, services, or communications channels, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our website or services.

1. Acceptance of Terms

By accessing or using https://turningpointrc.com (the "Site"), contacting Turning Point Recovery Center, or utilizing any services offered through the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Site.

2. Medical & Emergency Disclaimer

THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE.

  • Emergency Situations: The information provided on this Site is for educational and informational purposes only and is not intended as medical, psychiatric, or professional healthcare advice. If you or someone you know is experiencing a medical or mental health emergency, experiencing thoughts of self-harm, or facing a life-threatening situation, please call 911, go to the nearest emergency room, or call/text the Suicide & Crisis Lifeline at 988 immediately.
  • No Doctor-Patient Relationship: Using this Site, sending an email, or submitting a contact form does not create a doctor-patient, therapist-patient, or clinical care relationship between you and Turning Point Recovery Center. Clinical assessment and treatment begin only after formal admissions, intake, and medical evaluation by our professional healthcare team.

3. Description of Services

Turning Point Recovery Center provides comprehensive addiction treatment and behavioral healthcare services, including medical detox, residential treatment, intensive outpatient programs (IOP), sober living support, and medication-assisted treatment (MAT). The Site offers information regarding our facilities, care options, insurance acceptance, admissions procedures, and educational resources.

4. Communications, Call & Messaging Consent

By voluntarily providing your contact information (such as phone number and email address) on the Site, through contact forms, or during inquiries:

  • Call Consent: You expressly consent to allow Turning Point Recovery Center and its authorized representatives to contact you via phone calls at the number provided to discuss treatment options, intake procedures, or care coordination.
  • Messaging Consent (SMS/MMS/RCS): By checking communication boxes and providing your mobile phone number, you consent to receive text messages (SMS, MMS, or RCS) for care coordination, appointment reminders, and informational purposes. Message frequency may vary. Message and data rates may apply.
  • Opt-Out: You may opt out of receiving text communications at any time by replying STOP to any text message or contacting us at info@turningpointrc.com. Reply HELP for assistance.
  • Carriers are not liable for delayed or undelivered messages.

5. User Conduct & Acceptable Use

You agree to use the Site only for lawful purposes. You are strictly prohibited from:

  • Transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, or objectionable content.
  • Impersonating any person or entity or misrepresenting your affiliation with any person or organization.
  • Attempting to gain unauthorized access to any portion of the Site, computer systems, or networks connected to the Site.
  • Using automated systems (e.g., robots, spiders, scrapers) to access or harvest data from the Site without express written authorization.

6. Intellectual Property Rights

All content on the Site—including text, graphics, logos, icons, images, video clips, digital downloads, and software—is the property of Turning Point Recovery Center or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may view and print pages from the Site for personal, non-commercial use only.

7. Third-Party Links & Resources

The Site may contain links to third-party websites, resources, or emergency services for your convenience. Turning Point Recovery Center does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party sites is at your own risk.

8. Limitation of Liability & Disclaimers

  • As-Is Basis: The Site and all content, materials, and services provided through it are offered on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied.
  • Limitation of Liability: To the maximum extent permitted by applicable law, Turning Point Recovery Center, its officers, directors, employees, agents, and healthcare providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of, or inability to use, the Site or its contents.

9. Indemnification

You agree to defend, indemnify, and hold harmless Turning Point Recovery Center, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or connected with your violation of these Terms or misuse of the Site.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the federal or state courts located in Bernalillo County, New Mexico.

11. Changes to Terms of Service

Turning Point Recovery Center reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site following the posting of revised Terms constitutes acceptance of those changes.

12. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us:

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