Addiction Recovery Center
Welcome to Turning Point
Why Choose Us?
Since 2010, Turning Point Recovery Center has been New Mexico’s leader in providing safe, effective, and evidence-based treatment for those who struggle with substance use and co-occurring disorders. We have successfully helped thousands of individuals recover at our addiction recovery center. We provide the best possible treatment in collaboration with researchers, physicians, clinicians, and peers to offer community, health, and wellness-based recovery programming at all levels of care. We encompass a continuum of care, including Turning Point and Focused Recovery, Turning Point Residential Care, Recovery Housing, Withdrawal Management, and additional recovery-centered wellness services.

What We Do
At our Addiction Recovery Center, we help those with substance use and co-occurring disorders regain control of their lives in safe, comfortable environments. Our full continuum of care combines evidence-based therapies with compassionate support from expert medical teams. We offer dedicated recovery programs at our facilities, including Turning Point Detox, LLC, and Turning Point Recovery Center, where every client is treated with respect and care.
Our Mission
We provide a clear path to long-term recovery for people struggling with substance use and co-occurring disorders by collaborating directly with our clients to help each person create a healthy, happy, meaningful life within a supportive and healthy community.
Our Vision
Our vision is that anyone seeking recovery from substance use and co-occurring disorders can achieve long-term recovery through a client-centered continuum of care. We aim to reduce suffering and the stigma of addiction through clinical practice, education, and community engagement. We are committed to guiding and supporting individuals toward recovery, health, and connection with compassion and empathy.
Our Values
We offer compassion, healing, and opportunities for wellness to everyone in our community, including clients, families, staff, and allies. We prioritize dignity and autonomy, working together to uplift each member to their highest potential. By collaborating with our clients and staying engaged with evolving best practices, we help create healthy, meaningful lives within a supportive community.
Prioritizing Safety
We prioritize safety, autonomy, and dignity for every client and staff member, fostering an accessible and respectful environment. Inclusion across diverse identities and a trauma-informed, culturally conscious approach are essential for healing and growth. Our supportive culture values collaboration, continuous development, and the well-being of both clients and team members.
Sustainable Recovery
We believe that meaningful recovery from addiction must be sustainable and involves addressing the whole person, including their mental health, trauma, wellness, and community. Sustainable growth is also vital to our organization and our ability to support the community. We are committed to fostering transformative recovery and building partnerships with those who share our vision.
Our Addiction Recovery Center Staff
Leadership Team

Paul Tucker
Founder
About Paul
Paul Tucker is the Founder of Turning Point Recovery Center and Turning Point Detox, a leading provider of addiction treatment in Albuquerque, New Mexico. He oversees a full continuum of care for substance use disorders, including medical detox, residential rehab, intensive outpatient programs (IOP), and long-term recovery support for individuals and families across New Mexico.
Paul leads the strategic vision, program development, and operations behind high-quality alcohol rehab, drug rehab, and co-occurring mental health treatment. His approach to addiction care emphasizes structure, accountability, and compassion—helping individuals transition from crisis to stability and sustainable recovery.
Paul works closely with licensed clinicians, medical providers, and behavioral health teams to ensure that each level of care is clinically sound and results-driven. Under his leadership, Turning Point Recovery Center delivers evidence-based treatment that addresses substance use alongside relapse prevention, trauma recovery, emotional regulation, and life skills development.
A key focus of Paul’s leadership is operational excellence. He has built strong internal systems that support consistent, high-quality care, including standardized clinical workflows, staff training, and performance-driven program evaluation. This infrastructure ensures that patients receive safe, effective, and individualized treatment at every stage of recovery—from detox through outpatient care.
Paul is also dedicated to expanding access to addiction treatment in Albuquerque and throughout New Mexico. He collaborates with healthcare providers, insurance partners, and community organizations to improve care coordination and create seamless transitions between levels of care.
His commitment to long-term recovery outcomes extends beyond clinical services. Paul supports evidence-informed wellness initiatives that enhance engagement, strengthen resilience, and promote lasting behavioral change.
Through Turning Point Recovery Center, Paul Tucker continues to lead the delivery of medically supervised detox and comprehensive addiction treatment in Albuquerque—helping individuals and families rebuild their lives and achieve lasting recovery.

Dr. Tom Britton
CEO
About Dr. Tom
Dr. Tom Britton is a nationally recognized behavioral health executive, addiction treatment leader, and public health strategist with more than 24 years of experience advancing mental health and substance use disorder treatment across the United States. As a leader at Turning Point Recovery Center, Dr. Britton brings decades of expertise in addiction recovery, behavioral healthcare operations, and evidence-based treatment innovation.
Beginning his career in the mid-1990s, Dr. Britton worked directly with individuals facing mental illness, substance use disorders, and developmental disabilities, building a lifelong commitment to compassionate, person-centered care. He holds two master’s degrees and a Doctorate in Public Health (DrPH) with a specialization in executive leadership and strategic healthcare management.
Throughout his distinguished career, Dr. Britton has served in four CEO roles within leading national behavioral health organizations and previously held the position of Division President for one of the country’s prominent addiction treatment providers. Known for transforming treatment organizations through clinical excellence, operational growth, and patient-centered leadership, he has consistently improved care quality, accessibility, and long-term recovery outcomes.
Dr. Britton is also a respected national advocate for behavioral health reform and addiction treatment accessibility. He has contributed to shaping industry standards through board appointments, healthcare consulting, and national policy initiatives. As a board member of the National Association of Addiction Treatment Providers, he helped advance conversations surrounding addiction treatment quality and recovery access nationwide. He also served on the board of the National Association for Behavioral Healthcare, focusing on legislative and systemic issues impacting the behavioral healthcare industry.
In addition, Dr. Britton served as a paid advisor to the American Society of Addiction Medicine during the development and revision of national addiction treatment standards of care.
A highly sought-after speaker and thought leader, Dr. Britton regularly presents on topics including addiction recovery, dual diagnosis treatment, behavioral healthcare leadership, quality improvement, and emerging trends in substance use treatment.
Drawing from his own lived experience with addiction and recovery, Dr. Britton brings a uniquely compassionate and authentic perspective to his work. His leadership philosophy centers on dignity, hope, and evidence-based care, helping individuals and families find lasting recovery through accessible, high-quality treatment services.
“I firmly believe in the inherent capacity of individuals to improve their lives and positively impact others,” says Dr. Britton. “My mission is to strengthen healthcare organizations so they can deliver exceptional behavioral health and addiction treatment services to the communities that need them most.”

Dana Stratton
Executive Director
About Dana
Dana Stratton serves as Executive Director of Turning Point Recovery Center and Turning Point Detox, a trusted provider of medical detox and comprehensive addiction treatment in Albuquerque, New Mexico. With more than 30 years of healthcare leadership experience, Dana ensures that every individual entering treatment receives safe, structured, and compassionate care from the first point of contact through long-term recovery.
Dana oversees daily operations across all levels of care, including medically supervised detox, residential treatment, and outpatient programs. She works closely with clinical and medical teams to maintain high standards for safety, consistency, and quality—especially for individuals withdrawing from alcohol, opioids, benzodiazepines, and other substances. Her leadership ensures that detox services are delivered in a supportive, well-coordinated environment focused on stabilization and dignity.
A key part of Dana’s role is strengthening operational systems that improve the patient experience. She refines workflows, enhances communication, and supports staff training to ensure seamless transitions between detox, inpatient rehab, and outpatient care. This integrated approach helps individuals build a strong foundation for lasting recovery.
Dana is known for combining operational excellence with a human-centered approach to care. She recognizes that individuals and families seeking medical detox in Albuquerque are often facing urgent and emotional decisions. By fostering clarity, trust, and responsiveness, she helps ensure that clients and their loved ones feel supported throughout the treatment process.
She also prioritizes staff wellness, understanding that supported and well-trained teams are essential to delivering effective addiction treatment. Her leadership promotes a culture of accountability, compassion, and continuous improvement—directly enhancing the quality of care provided at Turning Point.
Through her work at Turning Point Recovery Center, Dana Stratton plays a vital role in expanding access to safe, medically supervised detox and evidence-based addiction treatment in Albuquerque, helping individuals and families achieve stability and long-term recovery.

Alaina Goff
Director of Ops. & Residential Services
About Alaina
Alaina Goff is the Director of Operations and Residential Services at Turning Point Recovery Center in Albuquerque, New Mexico, where she oversees program operations across the full continuum of addiction treatment, including medical detox, residential rehab, and outpatient services. She leads regulatory compliance and quality improvement initiatives, ensuring safe, effective, and consistent care for individuals seeking treatment for substance use disorders and co-occurring mental health conditions.
Alaina earned a Bachelor of Science in Anthropology from the University of California, Los Angeles (UCLA), graduating Summa Cum Laude with Departmental Honors. She continued her academic work at the University of New Mexico in a Master’s and PhD program in Forensic Anthropology, developing a strong foundation in human behavior and complex systems—skills she now applies to behavioral health and addiction treatment.
Since entering the substance use disorder treatment field in 2014, Alaina has held multiple leadership roles, including Client Care Coordinator, Program Director, and Executive Director of a residential treatment program. Prior to her work in behavioral health, she spent over a decade teaching Anthropology and Biology at the college level, bringing a unique analytical and educational perspective to her leadership.
At Turning Point Recovery Center, Alaina focuses on building operational systems that support both clinical excellence and long-term sustainability. She works closely with clinical, medical, and administrative teams to strengthen workflows, enhance program quality, and ensure compliance with state and industry standards.
Alaina’s leadership is shaped by both professional experience and personal insight into recovery. She is passionate about creating compassionate, recovery-oriented environments that support not only stabilization but long-term success. Her approach emphasizes data-informed decision-making, interdisciplinary collaboration, and expanding access to evidence-based addiction treatment in Albuquerque.
Through her work, Alaina Goff helps ensure that individuals and families receive high-quality care that promotes dignity, connection, and lasting recovery.

Jess Laurino, LCSW
Clinical Director
About Jess
Jess Laurino, LCSW, is the Clinical Director at Turning Point Recovery Center in Albuquerque, New Mexico, where she leads clinical programming for comprehensive addiction treatment services. She oversees care across medical detox, residential rehab, and outpatient programs, ensuring treatment for substance use disorders and co-occurring mental health conditions is evidence-based, ethical, and individualized.
In her role, Jess provides clinical leadership and supervision to multidisciplinary teams, supporting therapists and behavioral health professionals in delivering high-quality addiction treatment. Her approach emphasizes patient-centered care, trauma-informed practices, and meaningful, measurable outcomes—helping individuals build a strong foundation for long-term recovery.
Jess earned her Master of Social Work from the University at Buffalo and brings over eight years of experience working with complex clinical presentations, including addiction, trauma, and identity development. She has worked across diverse treatment settings and populations, including specialized experience supporting military members. This background informs her ability to lead with cultural awareness, adaptability, and a deep understanding of the recovery process.
At Turning Point Recovery Center, Jess focuses on creating a cohesive, structured clinical environment where both clients and clinicians feel supported. While she does not provide direct therapy, her clinical expertise guides program development, treatment planning standards, and quality of care across all levels of service.
In addition to her leadership role, Jess is the owner of Root & River Collective, where she provides consulting, clinical supervision, and therapy services. Her work reflects a commitment to advancing addiction and mental health care through experiential, relational, and depth-oriented approaches.
Jess is known for her collaborative and values-driven leadership style. She believes effective addiction treatment in Albuquerque requires both clinical rigor and authentic human connection. Her work helps ensure that individuals entering treatment receive compassionate, structured care that supports lasting recovery and personal growth.

Adam Tarvin, MBA, PHR
Executive Director
About Adam
Adam Tarvin serves as the Human Resources Director at Turning Point Recovery Center, supporting one of the leading providers of addiction treatment in Albuquerque, including drug rehab, alcohol rehab, detox, and co-occurring mental health services. He leads all aspects of human capital strategy, employee experience, and organizational infrastructure—ensuring that clinical and administrative teams are fully supported in delivering high-quality, compassionate care.
With over 15 years of experience in operations management and human resources, Adam brings a structured, systems-driven approach to leadership within the behavioral health and substance use treatment field. His work plays a critical role in strengthening the internal foundation of Turning Point, allowing providers to focus on helping individuals navigate recovery from addiction and mental health challenges.
At Turning Point Recovery Center, Adam oversees recruitment, payroll, benefits administration, and regulatory compliance for programs including medical detox, residential treatment, and outpatient rehab in Albuquerque. He also leads strategic initiatives focused on workforce development, operational efficiency, and scalable systems that support long-term organizational growth.
Adam specializes in systems integration and process optimization, improving workflows by streamlining platforms and reducing administrative complexity. His efforts enhance accuracy, efficiency, and communication across departments—directly supporting a stable environment for both staff and patients in drug and alcohol rehab programs.
He holds a Master of Business Administration with a concentration in Human Resource Management, graduating Summa Cum Laude, and is a certified Professional in Human Resources (PHR). Adam also served as a Military Police officer in the United States Army, where he developed a strong foundation in accountability, leadership, and operational discipline.
Known for his objective and solutions-focused approach, Adam is committed to maintaining fairness, transparency, and consistency in all aspects of employee management. He believes that well-supported staff and strong internal systems are essential to delivering effective, patient-centered care in Albuquerque addiction treatment settings.
Outside of work, Adam enjoys outdoor cooking, camping, and spending time on the open ocean whenever possible.

Chris O’Donnell
Communications Director
About Chris
Chris O’Donnell is the Communications Director at Turning Point Recovery Center in Albuquerque, New Mexico, where he leads brand strategy, digital experience, and patient-facing communication across a full continuum of addiction treatment services. His work supports individuals and families seeking help for substance use disorders and co-occurring mental health conditions by making it easier to access clear, trustworthy information and connect with care.
With more than 15 years of experience in creative direction, branding, and digital design, Chris brings a strategic, human-centered approach to addiction treatment marketing and communication. He specializes in translating complex clinical services—such as medical detox, residential rehab, and outpatient programs—into accessible, compassionate messaging that reduces stigma and encourages individuals to take the first step toward recovery.
At Turning Point Recovery Center, Chris collaborates closely with clinical, admissions, and leadership teams to ensure consistency and clarity across all patient touchpoints. His work enhances the online experience for those searching for addiction treatment in Albuquerque, improving website content, patient education resources, and overall engagement. By aligning messaging with evidence-based care, he helps ensure individuals understand their treatment options and feel supported throughout the decision-making process.
Chris is particularly focused on bridging the gap between clinical expertise and real-world understanding. He believes that effective communication plays a critical role in whether someone reaches out for help. His approach prioritizes empathy, clarity, and authenticity—ensuring that every interaction reflects dignity, respect, and hope.
In addition to his role at Turning Point, Chris has led branding and experiential design projects across a range of industries, developing campaigns and digital platforms that create meaningful connections between organizations and their audiences.
Through his work, Chris O’Donnell helps expand access to addiction treatment in Albuquerque by making information more approachable, navigation more intuitive, and the path to recovery more visible for those who need it most.
Medical Team

Dr. J. Randle Adair, DO, PhD
Medical Director
About Dr. Randle
Dr. J. Randle Adair is a board-certified physician in Internal Medicine and Addiction Medicine with more than 25 years of clinical experience. Based in Albuquerque, New Mexico, he provides expert medical oversight for individuals seeking evidence-based treatment for substance use disorders, including alcohol and opioid addiction.
Dr. Adair earned his Bachelor’s degree in Biology from Georgetown University and a PhD in Physiology from Emory University before completing his medical degree at Nova Southeastern University College of Osteopathic Medicine. He completed his residency in Internal Medicine at the University of South Alabama.
With a strong focus on addiction treatment and physician wellness, Dr. Adair previously served as Director of the Healthcare Professionals Program at the Hazelden Betty Ford Foundation in Oregon. He has also held leadership roles as Medical Director of the New Mexico Healthcare Professionals Wellness Program and continues to contribute to the Presbyterian Provider Wellness Committee.
In Albuquerque, Dr. Adair serves as Consulting Medical Director for Turning Point Recovery Center, where he supports comprehensive, medically supervised detox and residential treatment programs. He also consults for treatment centers throughout rural New Mexico and works with the Opioid Remediation Collaborative of New Mexico to improve access to effective care for opioid use disorder.
His clinical background includes experience in internal medicine at New Mexico Cancer Center, along with hospital affiliations such as Kindred Hospital Albuquerque. Dr. Adair is known for his patient-centered approach, combining medical expertise with compassionate care to support long-term recovery.
Fluent in English and Spanish, Dr. Adair is committed to expanding access to high-quality addiction treatment services in Albuquerque and across New Mexico.

Dr. Shawn Hazlewood, MD
Addiction Psychiatrist
About Dr. Shawn
Dr. Shawn Hazlewood is a board-certified psychiatrist specializing in addiction psychiatry in Albuquerque, New Mexico. He provides expert care for individuals struggling with substance use disorders and co-occurring mental health conditions, including depression, anxiety, and trauma-related disorders.
Dr. Hazlewood earned his medical degree from the University of Oklahoma College of Medicine and completed both his Psychiatry Residency and Addiction Psychiatry Fellowship at the University of New Mexico School of Medicine. His advanced training in addiction psychiatry allows him to deliver comprehensive, evidence-based treatment that integrates medication management with therapeutic support.
Since 2022, Dr. Hazlewood has been the lead addiction psychiatrist for Turning Point Recovery Center in Albuquerque, where he plays a key role in delivering high-quality addiction treatment across detox, residential, and ongoing care programs. His approach focuses on individualized treatment planning, helping patients stabilize, heal, and build a strong foundation for long-term recovery.
In addition to his clinical work, Dr. Hazlewood is affiliated with University of New Mexico Hospitals and is actively involved in research advancing psychiatric care. He has published in Frontiers in Psychiatry, contributing to studies on innovative treatments for depression, including accelerated intermittent theta burst stimulation.
Dr. Hazlewood is licensed to practice medicine in New Mexico,Texas, and Utah, and is certified by the American Board of Psychiatry and Neurology in both Psychiatry and Addiction Psychiatry. He continues to help improve access to addiction treatment services for individuals and families throughout the Albuquerque area.
With a strong focus on dual diagnosis care, Dr. Hazlewood is committed to helping patients address both the mental health and substance use components of addiction, supporting lasting recovery and improved quality of life.

Dr. Decy Devere, DNP
Psychiatric Mental Health Nurse Practitioner
About Dr. Decy
Dr. Decy Devere is a Doctor of Nursing Practice and board-certified Psychiatric Mental Health Nurse Practitioner at Turning Point Recovery Center, providing expert care in addiction treatment in Albuquerque, including drug rehab, alcohol rehab, and co-occurring mental health disorders. With more than 40 years of healthcare experience, she is dedicated to helping individuals safely stabilize and begin long-term recovery.
Dr. Devere began her career as a paramedic in 1980 and has since built a comprehensive background across behavioral health, addiction medicine, detox, residential treatment, and long-term care. Her experience spans acute medical settings, psychiatric services, and substance use treatment programs, allowing her to effectively support patients with complex clinical needs during every stage of recovery.
At Turning Point Recovery Center, Dr. Devere specializes in psychiatric care and care coordination across medical detox, inpatient rehab, and outpatient addiction treatment programs. She works closely with multidisciplinary teams to ensure each patient receives individualized, evidence-based care tailored to their physical and mental health needs.
She earned her Doctor of Nursing Practice from the University of Texas Medical Branch at Galveston and completed her Psychiatric Mental Health Nurse Practitioner certification at the University of Cincinnati. She holds multiple advanced certifications in gerontology and primary care and is board certified by the American Nurses Credentialing Center (GNP-BC, AGPCNP-BC, PMHNP-BC).
During the COVID-19 pandemic, Dr. Devere helped lead public health efforts by establishing and managing drive-through testing sites for the Navajo Nation in New Mexico and Arizona—demonstrating her commitment to serving underserved communities.
A U.S. Navy veteran who served during Operation Desert Storm, Dr. Devere brings a strong foundation of discipline, compassion, and service to her role in Albuquerque drug and alcohol rehab care. She is also an active member of several professional nursing organizations and continues to stay engaged in the latest advancements in addiction and mental health treatment.
Outside of work, Dr. Devere enjoys gardening, cycling, and scuba diving. She is also passionate about animal rescue and volunteers her time caring for special-needs cats and supporting end-of-life care services in her community.

Lizzy Aronson, CNP
Nurse Practitioner
About Lizzy
Lizzy Aronson is a Nurse Practitioner (CNP) at Turning Point Recovery Center in Albuquerque, New Mexico, specializing in addiction medicine and evidence-based treatment for substance use disorders. She provides compassionate, patient-centered care for individuals seeking help with alcohol addiction, opioid use disorder, and co-occurring mental health conditions.
Lizzy holds a Master of Science in Nursing (MSN) from the University of New Mexico and a Master of Public Health (MPH) from Louisiana State University. Her combined clinical and public health training allows her to address not only the medical aspects of addiction, but also the social, behavioral, and environmental factors that influence recovery.
At Turning Point Recovery Center, Lizzy delivers comprehensive addiction treatment services, including medication-assisted treatment (MAT), medically supervised detox support, and ongoing care for individuals in residential and outpatient programs. Her approach integrates harm reduction strategies with behavioral health support, ensuring that each patient receives individualized care tailored to their needs and recovery goals.
Lizzy is known for creating a nonjudgmental, supportive environment where patients feel respected and empowered. She works closely with medical and clinical teams to develop personalized treatment plans that promote long-term recovery, stability, and overall well-being.
With a strong focus on improving access to care in Albuquerque and across New Mexico, Lizzy is passionate about serving underserved and vulnerable populations. Her background in public health informs her commitment to prevention, patient education, and community outreach—helping reduce stigma and expand access to high-quality addiction treatment services.
Through her work, Lizzy supports individuals at every stage of recovery, from detox and stabilization to ongoing treatment, helping them build a healthier, more sustainable future.
Admissions Team

Aubrey Moreno
Admissions Manager
About Aubrey
Aubrey Moreno is the Admissions Manager at Turning Point Recovery Center in Albuquerque, New Mexico, where she serves as the first point of contact for individuals and families seeking addiction treatment. With a compassionate and structured approach, Aubrey helps guide clients through the admissions process for medical detox, residential rehab, and outpatient programs—ensuring a smooth, supportive transition into care.
Aubrey brings over 12 years of experience in the medical field, including home health care, care centers, and hospital settings, along with 5 years of focused experience in substance use disorder treatment. She is a certified Presumptive Eligibility Determiner, allowing her to assist clients in navigating insurance coverage and accessing treatment services quickly and efficiently.
In her role, Aubrey specializes in helping individuals overcome the uncertainty and stress often associated with seeking help for substance use and co-occurring mental health conditions. She provides clear guidance, answers questions, and advocates for each client’s needs—ensuring they feel heard, respected, and empowered from the very first interaction.
Aubrey works closely with clinical and medical teams to connect clients to the appropriate level of care based on their unique situation. Her approach emphasizes empathy, transparency, and effective communication, helping individuals and families feel confident in their decision to begin treatment in Albuquerque.
Her commitment to this work is deeply personal. Through her own life experiences and exposure to substance use and recovery, Aubrey has developed a strong understanding of the challenges and emotions that come with seeking help. This perspective allows her to build genuine connections with clients and provide meaningful support during a critical moment in their recovery journey.
At Turning Point Recovery Center, Aubrey Moreno plays a vital role in expanding access to addiction treatment in Albuquerque—helping individuals take the first step toward lasting recovery with clarity, dignity, and support.

Jessica Jones
Lead Admissions Coordinator
About Jessica
Jessica Jones is the Lead Admissions Coordinator at Turning Point Recovery Center in Albuquerque, New Mexico, where she helps individuals and families take the first step toward addiction treatment. As a key member of the admissions team, Jessica serves as an initial point of contact—guiding clients through the process of entering medical detox, residential rehab, and outpatient programs with clarity, compassion, and professionalism.
With a Bachelor of Business Administration (BBA) and several years of experience in substance use disorder treatment, Jessica brings strong communication, organization, and client support skills to her role. She works closely with each individual to explain treatment options, answer questions, and help determine the most appropriate level of care based on their unique needs.
Jessica is known for her empathetic, nonjudgmental approach. She meets clients where they are in their recovery journey, recognizing that each person’s path is different. Her focus is on building trust, reducing fear, and ensuring that every individual feels informed, supported, and confident as they begin treatment in Albuquerque.
Her connection to this work is deeply personal. Jessica has nearly eight years of sobriety and is a graduate of inpatient addiction treatment herself. This lived experience allows her to relate authentically to clients and provide meaningful encouragement during the early stages of recovery. She understands the challenges individuals face when seeking help and is passionate about supporting others as they navigate this critical transition.
Jessica specializes in client engagement and early-stage emotional support, helping create a smooth and welcoming admissions experience. Her work plays an important role in expanding access to addiction treatment in Albuquerque by making the process approachable and stigma-free.
At Turning Point Recovery Center, Jessica Jones is dedicated to helping individuals feel seen, heard, and empowered—so they can take the first step toward lasting recovery with confidence and support.

Samantha Grubman
Admissions Coordinator
About Samantha
Samantha Grubman is an Admissions Coordinator at Turning Point Recovery Center in Albuquerque, New Mexico, where she helps individuals and families navigate the first steps of addiction treatment. She provides guidance through the admissions process for medical detox, residential rehab, and outpatient programs—ensuring each client feels supported, informed, and confident when seeking care for substance use and co-occurring mental health conditions.
Samantha holds both a Bachelor’s and Master’s degree in psychology, giving her a strong foundation in human behavior, communication, and client-centered care. Her graduate research focused on provider-client communication and how trust, openness, and empathy influence a person’s willingness to enter treatment. This expertise shapes her approach to admissions, where she prioritizes clear, compassionate, and nonjudgmental communication from the very first interaction.
With experience in client onboarding and behavioral health support, Samantha works closely with individuals to explain treatment options, verify insurance, and coordinate with clinical teams. She ensures a smooth and transparent admissions experience, helping reduce the stress and uncertainty that often come with seeking addiction treatment in Albuquerque.
Samantha is dedicated to creating a welcoming, confidential environment where clients feel heard, respected, and understood. She recognizes that reaching out for help can be overwhelming, and her goal is to make the process as seamless and reassuring as possible so individuals can focus on their recovery journey.
Her approach combines empathy with efficiency—balancing organized, responsive support with genuine human connection. Samantha believes that everyone deserves dignity, clarity, and encouragement when taking steps toward healing, and she is committed to helping each person start treatment with confidence.
At Turning Point Recovery Center, Samantha Grubman plays a key role in expanding access to addiction treatment in Albuquerque by guiding clients through a smooth, supportive transition into care.

Rickqel Bravo
Admissions Coordinator
About Rickquel
Rickqel Bravo is an Admissions Coordinator at Turning Point Recovery Center in Albuquerque, New Mexico, where she serves as a first point of contact for individuals and families seeking addiction treatment. She helps guide clients through the admissions process for medical detox, residential rehab, and outpatient programs—ensuring a smooth and supportive transition into care for substance use disorders and co-occurring mental health conditions.
With a background in healthcare and customer service, Rickqel brings strong communication and organizational skills to her role. She is also certified in Medical Administration, allowing her to efficiently assist with intake coordination, answer questions about treatment options, and help clients navigate the early stages of seeking addiction treatment in Albuquerque.
Rickqel works closely with admissions, clinical, and medical teams to connect individuals with the most appropriate level of care based on their needs. She helps simplify the process of getting started—whether that includes verifying information, explaining program options, or ensuring clients feel prepared for the next step in their recovery journey.
Her approach is centered on providing clear guidance, empathy, and reassurance during what can often be an overwhelming time. Rickqel is committed to helping clients feel supported and understood, so they can move forward with confidence as they begin treatment.
Rickqel is passionate about supporting individuals as they take the first step toward recovery. She believes that no one should feel alone in the process and is dedicated to helping each person access the care and resources they need to build a healthier, more fulfilling life.
At Turning Point Recovery Center, Rickqel Bravo plays an important role in expanding access to addiction treatment in Albuquerque by helping individuals connect to the right services with clarity and support.
RECOVERY BLOG
Find in-depth articles about the recovery process at Turning Point authored by our President/CEO, Paul Tucker.
Addiction and Mental Health Conditions
If you’ve ever thought, “I know I’m drinking/using too much… but anxiety/depression is the real problem,” you’re not alone. For a lot of people, substance use is tangled up with mental health in a way that’s hard to separate. Maybe you drink to sleep because your…
Do I actually need rehab?
You can have a good job, pay your bills, show up for your kids’ games—and still lie awake at 3 a.m. wondering: “Do I actually need rehab… or am I just overthinking this?” A lot of people picture “needing treatment” as losing everything: job, family, freedom. But…
How Long is Rehab
When people call and ask about rehab, they almost always get around to some version of this: “How long is this going to take? Am I gone for a week… 30 days… forever?” It’s a fair question. You’re trying to plan around work, kids, pets, court dates, money, and a life…



